• DES Home
• A to Z List
• About DES
• Media Center
• Public
• Government
• Business
• Programs
• Rules/Regulatory
• Contact Us

You will need Javascript turned on and the Flash Player ver 8 or better to view these alerts.

Divisions > Water Division > Programs/Bureaus/Units > Drinking Water and Groundwater Bureau >

Water Works Operator Certification Program

The Water Works Operator Certification Program requires all community and non-community/non-transient public water systems in New Hampshire to be under the responsible charge of a primary certified drinking water system operator. The primary operator is responsible for all operational aspects and for overseeing system maintenance. Other water system personnel making decisions directly affecting water quality or quantity must also be certified. A public water system represents a significant lifelong investment for any community, demanding that operators be fully trained and certified. This program provides assurance that water works operators have basic knowledge and understanding to provide a safe, adequate, and reliable supply of water to their customers. more...

Hot Topics

• Spring 2013 Small Water System Operator Training Course
• Model Cross-Connection Control Program
• Water Operator Exam Schedule

Publications (Complete List)

• All Drinking Water Fact Sheets
• Firms Offering Contract Operator Services for Small Public Water Systems in New Hampshire (Fact Sheet WD-DWGB-7-2)
• Operational Responsibilities of Community Public Water Systems (Fact Sheet WD-DWGB-14-1)
• Operational Responsibilities of A Non-transient/Non-community Water System (Fact Sheet WD-DWGB-14-2)
• Operational Responsibilities of a Transient/Non-community Public Water System (Fact Sheet WD-DWGB-14-3)
• Order Books
• Overview of Water System Operator Certification Program (Fact Sheet WD-DWGB-10-1)

Rules/Regulatory

• Drinking Water Rules
• Env-Dw 502 Certification of Water Works Operators
  
• RSA 332:E Water Treatment Plant Operators And Water Distribution System Personnel

Education/Outreach

• NEWWA Operator Code of Ethics
• NEWWA Guidelines for Contract Operations
• Drinking Water Glossary
• California State University, Sacramento Office of Water

Technical Assistance

• Capacity Assistance Program

Training

• Accepted Training Criteria
• Spring 2013 Small Water System Operator Training Course
• Granite State Rural Water Association (GSRWA) Training
• New England Water Works Association (NEWWA) Training
• New Hampshire Water Works Association (NHWWA) Training

Forms/Applications

• Application Form
• Renewal Form

Permits

• Water Works Operator Certification

Partnerships

• New Hampshire Water Works Association (NHWWA)
• New England Water Works Association (NEWWA)
• Granite State Rural Water Association (GSRWA)

Resources/Links

• Safe Drinking Water Hotline
• EPA Office of Ground Water & Drinking Water
• RCAP Solutions - Bob Morency (603) 539-5803 or (800) 488-1969, rmorency@rcapsolutions.org
• Association of Boards of Certification (ABC)
• New England Water Treatment Technology Assistance Center at UNH (WTTAC)
• New England Interstate Water Pollution Control Commission (NEIWPCC)

Contact Us

• Wade Pelham, Operator Certification Program
  NHDES Drinking Water & Groundwater Bureau
  29 Hazen Drive; PO Box 95
  Concord, NH 03302-0095
  (603) 271-2410
  (603) 271-5171 (fax)
  wade.pelham@des.nh.gov
• Emergency Phone Numbers

 

 

Adobe Acrobat Reader format. Download a free reader from Adobe.

Microsoft Word format. Download a free viewer from Microsoft.

NH Department of Environmental Services | 29 Hazen Drive | PO Box 95 | Concord, NH 03302-0095
(603) 271-3503 | TDD Access: Relay NH 1-800-735-2964 | Hours: M-F, 8am-4pm